Frequently asked questions
Questions about a quote, delivery, rentals or product details? Find the answers below, or send us a message.
Add the products and quantities you’re interested in to your quote list, then send it with your delivery city and country. We’ll reply with a written quote covering prices, applicable taxes, lead time and delivery. Start a quote list.
Some products have different sizes or versions, and delivery costs depend on the destination. Send us your list and location, and we’ll put the costs together in a quote for you to review before ordering.
Yes. Add any mix of products and quantities to the same list. It’s an easy way to ask about equipment for a whole room.
We can prepare export quotes. Share the destination country and city and we’ll confirm the freight options and export documents available for your order. Import duties and local taxes are usually paid by the buyer. Delivery information.
Some items may be available to rent, depending on the product, dates and delivery location. Send us the details and we’ll confirm what’s possible. Ask about a rental.
Ask us for a datasheet from the product page, or include the details you need in your message. We’ll share the information available for that item.
Yes. We work with hospitals, rehabilitation centres, schools and distributors. Get in touch to discuss a regular or bulk requirement. Talk to us about distribution.
Payment terms are set out on your quotation. No payment is taken on this website, and we will never ask for card details by email or chat.
Your quote list and saved items stay in this browser on this device. They’re only sent to us when you submit a request.